Fees and Rebates

Payment is required on the day of appointments. Only visa or credit card payments are accepted unless the payment is being made by a third party (e.g. TAC), in which case bank details will be provided. We do not accept cheques or cash under any circumstances. 

Where clients are having difficulties making a payment on the day, they are required to inform your clinician as soon as possible to discuss payment options. Subsequent sessions cannot occur until outstanding fees have been paid. 

If a client needs to cancel or postpone an appointment, they will need to provide at least 48 hours' notice to avoid a cancellation fee. 

Appointments cancelled within 24-48 hours will incur a 25% cancellation fee. Appointments cancelled with less than 24 hours' notice will incur a 50% cancellation fee. Non-attendance, or 'no shows', are required to pay the full fee for their appointment. 

Mental Health Care Plan (MHCP)

Medicare rebates are available for psychological treatment by registered psychologists under the Australian Government's Better Access to Mental Health Care initiative. Under this scheme, individuals diagnosed with a mental health condition can access up to 10 individual sessions per year with a partial rebate of $98.95. You can access a referral from your GP.

Helping Children with Autism (HCWA)

Under the government-funded Helping Children with Autism (HCWA) initiative, Medicare rebates are available for assessment and treatment services for children and young people with an Autism Spectrum Disorder. This plan is only available for those under 25 years old. Under an HCWA plan, clients are eligible for a partial rebate of $98.95.

This plan provides the following:

• 4 appointments for private diagnosis referred by a paediatrician or psychiatrist to a psychologist, speech pathologist, occupational therapist, audiologist, optometrist, orthoptist or physiotherapist. This is called the ‘Helping Children with Autism Increased Access to Diagnosis’.
• 20 sessions with a psychologist, speech therapist, occupational therapist, audiologist, optometrist, orthoptist or physiotherapist. This is called the ‘Helping Children with Autism Treatment Plan.’

Before a psychologist can undertake assessment or treatment under the HCWA initiative, the young person must have been referred by a paediatrician or consultant psychiatrist.

A reduced fee is available for students and clients who have a Health Care Card. Please contact us for more information should you have access to a healthcare card. 

We are not a registered NDIS provider.  The clinic is currently only accepting NDIS clients on self-managed NDIS plans.